Grants are disbursed either as a single lump sum or in multiple instalments. When an instalment becomes available, the grant's administrator and grant holder receives a notification via e-mail.
The first payment of a grant can be requested 1 month prior to the grant start date. Subsequent payments are released in 12-month intervals following the grant start date and should be requested no more than three months after their release dates.
How do I request a payment as the administrator of a grant?
- Sign-in to NORMA and navigate to the 'My Tasks' section to locate your pending payment
- Carefully review the payment details presented. If you discover any discrepancies, refrain from requesting the payment. Instead, promptly reach out to our support team and initiate a request.
- For added clarity on your bank statement, you may include a reference in the field labeled Fill-in additional details
- Once you verify that all information is accurate, submit your payment request by clicking the Send Payment Request button.
What happens after I submit a payment request? After your payment request is internally reviewed and approved, the funds will be transferred to your designated bank account via electronic transfer.
Are there any restrictions on requesting payments? Please be aware that payment requests cannot be made if there is an outstanding financial report that needs to be submitted. Ensure all required reports are completed to avoid delays in your payment processing.
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